 - Complete E-Commerce Suite
| | | | | | Customer
The client is a leading retail company with a huge market share and they wanted to increase it further by creating an online presence for their business.
Problem
To create an internet based platform that will provide seamless shopping experience for online and offline shoppers, and simpler functionalities for employees for better customer service. The online store should help our client achieve a 25% increase in top-line revenue.
Solution
Since this was not going to be just another e-commerce website a separate team was formed that understood the requirements of the client thoroughly.
After understanding the client’s unique requirement the team got into action. A well designed website which gave tremendous focus on user experience was developed. An integrated solution was developed that integrated the multi-channel store by providing seamless integration with the backend.
It took a lot of effort to get the SKU’s organized properly and the database was optimized to take the maximum load at any given point of time to give the user a great one of a kind shopping experience.
A highly efficient content management system was also developed for the client to help them manage the website without much support. This also gave their sales and marketing teams to come up with various offers and update their website in real time.
Benefits
The solution developed helped the client achieve strategic business objectives, increase store business, enhance shopping experience and improve customer service. The success of the project is a testament of our ability to build unique solutions and the strong process we follow to build those solutions. | |
